NOC Expert

Afranet Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

• Communicate with customers to identify requirements
• Monitor network performance to determine whether adjustments need to be made
• Be responsible for accurate request and incident ticket updates and timely communication during the life-cycle of the incident ticket
• The configuration of routing and switching equipment ,PTP Radio and firewalls
• Maintain reporting, documentation, issue resolution, communication, and client satisfaction
• Working hours: Day & Night Shifts.

Requirements

• Bachelor’s Degree in Computer Science or similar field required • 3 years of experience in Datacenter and Service Provider • Must have an aptitude for troubleshooting, analyzing, and diagnosing problems • Knowledge and experience with enterprise networks, switching and routing protocols such as ISIS,BGP • Hands-on experience with Mikrotik platforms and PTP Radio • Familiar with Firewall concepts and devices • Ability to work well with other groups to implement functional network • Experience in monitoring software including OP Manager, PRTG, NetFlow Analyzer and Event Log Analyzer • Ability to effectively prioritize and execute tasks in a high-pressure situation • Must have good understanding of ITIL concepts • Familiar with Ticketing Systems • Perfectly familiar with the concepts of MTCRE and CCNP • Intermediate English Knowledge

Employment Type