- Design and analysis of the system, including processes and relationships between the system and related forms - Proficiency in business process modeling and governance and tools (BPM Tools) - Model current and future state business processes using the BPMN 2.0 analytical method - Perform business process gap analyses to meet the business unit’s desired outcomes - Participate in process discovery and elaboration workshops, interviews, and surveys - Determine and document the impact of change on business processes - Utilize simulation modeling to identify bottlenecks within processes - Identify key performance indicators to construct appropriate performance measurements - Develop strong partnerships with the team, functional peers, sponsors, and multiple
Requirements
- MS/BS in Management Information Systems, Information Technology Management, Industrial Engineering or Business Administration
- A minimum of three years of relevant experience and a proven track record of delivering substantial business results.
- Familiarity with Business Process Model and Notation (BPMN)
- Familiar with strategic management and business excellence
- Strong organizational skills with the ability to prioritize, monitor, and complete multiple tasks or projects, either independently or collaboratively within a team
- Excellent interpersonal skills with a focus on building trusting relationships with business partners and their leadership team
- Advanced computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Good level of presentation skills
- Familiar with IT companies’ best practice such as ITIL
- Mastery of the APQC-PCF process framework is an advantage.